Frequently Asked Questions


Yes, Koolit can be used on eczema skin. However, Koolit does not cure eczema. Our ingredients will help with managing the symptoms such as dryness, peeling, itchiness and soothe post-flares.

If you are currently using steroids or skin medication, we recommend Koolit to be used together for best effect.

  1. Cleansing skin with Koolit Gentle Body Wash
  2. Apply the steroid/antibiotic/antifungal cream
  3. Follow through with Koolit after 10 minutes and use Koolit throughout the day to moisturise skin.

Yes, Koolit can be applied for cracked and broken skin (healing process), especially on dried up wounds. Do note, the Cooling Range which contains menthol may cause stinging and burning sensation on weeping wounds. 

Yes, Koolit Sensitive Dermacare is suitable for face to toe usage, including our Koolit Gentle Body Wash which can be used as a cleanser. After cleansing, follow through with Koolit Soothing Lotion which has a light and spreadable texture as a daily moisturiser. You may use the cream on face and neck affected by redness, peeling and dryness.

For Koolit Itch Relief Cooling Range, we have the facial cleanser and facial moisturiser with lower levels of menthol. Avoid contact with eyes for Koolit Cooling products.

Yes, you may use Koolit Sensitive Dermacare Range which is formulated to be natural and gentle even on baby skin. 

We do not recommend Koolit Cooling Range for babies. This range is suitable for children above 2 years old as the products in the cooling range contains menthol.

Yes, Koolit is free from harsh chemical and contains no steroids. You may use Koolit daily to care for your skin. Apply generously when needed or as directed by physician. For best results, use consistently. 

Yes. We recommend the Koolit Calming Cream and Koolit Soothing Lotion to help soothe skin itchiness from streching bellies as the loved on inside grows. Both are rich in potent Natural Vitamin E 


The key bioactive ingredient in Koolit Sensitive Dermacare is Glycyrrhiza glabra (Licorice) Root Extract and Natural Vitamin E. Our itch relief Cooling Range contains Glycyrrhiza glabra (Licorice) Root Extract and skin mimic ceramides which help rebuild our natural skin barrier. Read more about our ingredients and formulation here

The Koolit Sensitive Dermacare Range has a primary function of managing dryness, peeling, itchiness and redness sensitive skin. It calms skin irritation and deeply moisturises the skin to restore skin health. This range is suitable for all skin types from baby to elderly.

The Koolit Cooling Range has a primary function of rapid relief of itchiness. It focuses on preventing users from scratching, especially for those who have eczema and a strong urge to constantly scratch. This range contains menthol which instantly reliefs itchiness and ceramides to restore back the skin barrier damaged from previous scratching. It is suitable for relieving itchy skin, eczema, chicken pox, allergies and other forms of skin itch. This range is suitable for adults and children above the age of 2 years old.

The Koolit Calming Cream has a thicker consistency and higher oil content than the Soothing Lotion which is more lightweight, spreadable due to its higher water content. The Calming Cream provides the skin barrier with ultra hydration and is best used for dry to excessively dry skin. The Soothing Lotion which has a lower viscosity is more readily absorbed by the skin and is excellent for normal to dry skin.

Koolit currently has 7 products.

Sensitive Dermacare Range:

  • Koolit Calming Cream
  • Koolit Soothing Lotion
  • Koolit Gentle Body Wash 

Itch Relief Range:

  • Koolit Cooling Body Moisturiser
  • Koolit Cooling Body Wash
  • Koolit Cooling Facial Moisturiser
  • Koolit Cooling Facial Cleanser

Yes, this colour originates from our formulation which contains a potent form of Natural Vitamin E

We have had enquiries regarding our first batch of Koolit Soothing Lotion (Batch No.: MK090819) turning more yellow. This would be due to certain storage conditions, however, the lotion is perfectly safe and usable.

If you are a user of this Soothing Lotion Batch number and not comfortable with the darker shade of yellow, drop us an email in the contact us section and we’d be happy to swap your lotion for a new bottle of Koolit Soothing Lotion!


West Malaysia: RM7 for first 3kg. Above 3kg – RM10
East Malaysia: RM16 for first 500gm. Every additional 500gm =RM8


Points are accumulated through your purchases. Every RM1 = 1 point. Once you reach 200 points, you will automatically receive a RM20 voucher in your email. You may use this voucher on your next purchase. Voucher is valid for 3 months 🙂 Happy shopping!